Senior Engineering Manager

Job Description

The Senior Engineering Manager for AI Agents, Analytics, is responsible for developing and growing the Analytics teams within the AI Agents division. This role is instrumental in providing actionable insights and analytics to enhance AI-driven customer support solutions. The position is based in Berlin, Germany.

Requirements

• Proven experig management, particularly in analytics or AI-driven environments.
• Strong background in software development and data analytics.
• Demonstrated ability to lead and grow engineering teams.
• Excellent problem-solving skills and a proactive approach to challenges.
• Effective communication and interpersonal skills.
• Familiarity with AI technologies and their application in customer support solutions.

Skills

• Leadership and team management.
• Proficiency in data analytics and software development.
• Strong analytical and problem-solving abilities.
• Excellent communication and collaboration skills.
• Understanding of AI technologies and their practical applications.